Refund and Return Policy for Priority Parcel Express

Refund Policy:

• Refunds are only issued for orders that are canceled within 24 hours of purchase.
• Refunds will be processed to the original payment method used for the purchase.
• Processing time for refunds may vary depending on the payment method and bank.

Return Policy:

• Returns are accepted within 30 days of delivery for items that are unopened, unused, and in their original packaging.
• To initiate a return, please contact our customer support team at support@priorityparcelexpress.com.
• Return shipping costs are the responsibility of the customer.

Exceptions:

• Refunds and returns are not available for:
  • Custom-made or personalized items
  • Items that have been opened or used
  • Items that are damaged due to customer negligence

Procedure for Returns:

1. Contact our customer support team at support@priorityparcelexpress.com to obtain a Return Authorization Number (RAN).
2. Pack the item securely in its original packaging.
3. Include the RAN on the return label.
4. Ship the item to the address provided by our customer support team.

Contact Information:

For any questions or assistance with refunds or returns, please contact our customer support team at support@priorityparcelexpress.com.